Did you know that you can get automated alerts for certain events for your Cloud PC environment?
Microsoft released this feature back in February of 2023, and has added quite a few differents alerts by now, not only the network, provisioning, and image upload error alerts.
Today, you can find 6 different alerts you can setup:
- Azure Network Connection failure
- Cloud PC grace period
- Cloud PCs that aren’t available (preview)
- Frontline Cloud PCs near concurrency limit (preview)
- Provisioning failure impacting Cloud PCs
- Upload failure for custom images
You can select how you want to get notified in the event of something happening,
How to set up alerts?
To setup alerts, head into Microsoft Intune and navigate to Tenant Administration and find Alerts in the menu.
In this first view you will see any active alerts that you have in your environment. Like this alert that I have one Cloud PC in grace period.
If we move over to the second tab, that’s where we can configure our alerts.
As you can see, you have six different alerts you can enable. You don’t need them all, enable the ones which makes sense to you. as you can see I have not configured the “Azure Network Conneciton failure” nor “Upload custom image” in my tenant, since I don’t use these features at the moment. A sharp eye might notive that “Fronline Cloud PCs near concurrency limit” isn’t configure either, but we will do that now by clicking on the name of the alert.
This will take us to the configuration page.
If we start of with the conditions for the alert, these are a bit different depending on the alert, but for some you can select another value type. For this one, we will set this to 90% of instances, meaning that if 90% or more of our Frontline Cloud PCs are reaching their concurrency limit, we will get an alert.
Next up is the severity level of this alert. This is up to us to choose the correct level, and we will this at default as a warning.
The status part is defining if this alert should be active or not, so let’s go ahead and change this to ON.
The last part of this is how we want to get notified. We can select to either just get a pop-up in the Intune portal or if an email should be sent somewhere. This could be a great way to e.g. raise tickets in you ITSM tool without needing any additional integrations.
When I get the notification Intune, this is what it looks like:
And this is what the email looks like:
Why use alerts?
So why do we want to use alerts? Well it’s a really good way to get notified if something happens with the Windows 365 service you provide to your users, without you having to sit and look at everything all the time. You could even find issues before they arrise and your IT Helpdesk gets jammed with a lot of calls from end users.
Take a look at alerts if you are a Windows 365 administrator, this could really simplify your life!
